Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with Tickmill UK Ltd. You should consider whether you understand how CFDs or our other products work and whether you can afford to take the high risk of losing your money.

FAQ

Find answers to the most popular questions regarding trading with Tickmill.

Account Opening

It takes minutes to submit your application and we will activate your account as soon as possible. All you will need to do after approval is bank wire funds to your account and select the markets you want to trade via the award winning CQG platform.


We do not have a referral programme at the moment however, please contact the Tickmill Client Services team to register your interest for any changes in the future.


We make every effort to open accounts as soon as possible. Sometimes the process may take a little longer if further checks or additional information is required. If for any reason there is a delay, we will communicate this to our clients as soon as possible. Once your account has been activated you will receive an email with your ID and login details for the Client Portal.


Please email the Tickmill Client Services team on [email protected] or call us on +44 203 995 2388. Alternativley, use our online chat which is available from Monday to Friday, 7:00am to 20:00pm (UK time).


Unfortunately we do not offer joint accounts at the moment. If you would like to be informed of when this option is available please email us on and we will email you as soon as it is an option.


Choosing a base currency allows you to manage your exposure to currency risk. You can trade on multiple instruments that are denominated in different currencies while maintaining a single balance in your Base Currency. Your daily statement will show your Base Currency and any other currency to which you have been exposed. The platform cost will be in USD so, if there are no USD held in your account, we will do the conversion for you.


Retail clients have certain regulatory protections which is not afforded to Professional clients. We need to use clear language when talking to retail clients. We may assume a level of knowledge and experience when assessing whether our products are appropriate for professional clients. We owe our clients a duty of best execution and may prioritise different factors when executing orders for retail and professional clients. Professional clients may not have access to the Financial Ombudsman Service. Retail and Professional clients are protected by the Financial Services Compensation scheme (FSCS) up to the value of £85,000 in the event of a default by Tickmill UK Ltd.